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We recently hosted another episode in our HR talk series, focusing on how emotional intelligence (EI) and artificial intelligence (AI) can complement each other to transform HR practices. The session featured industry expert Dr. Premankur Das, Chief HR at Robustrade, and was hosted by Saloni Mitra, Customer Success Lead at PMaps.
Here’s how the session unfolded, watch now:
In this insightful episode of our HR Talk Series, we had the pleasure of hosting Professor Premankur Das, an expert with nearly three decades of experience in the corporate world. Together, we explored the fascinating intersection of Emotional Intelligence (EI) and Artificial Intelligence (AI), and how these two seemingly different forces can work hand-in-hand to revolutionize the HR landscape.
Dr. Das delves into the idea that while AI offers precision, speed, and data-driven insights, it’s EI that brings empathy, understanding, and human connection to the forefront. He shares how AI is like a high-speed race car that can accelerate HR processes, but without an emotionally intelligent "driver," it can easily veer off course.
By drawing from his extensive experience, Dr. Das illustrates why emotional intelligence is indispensable in today’s competitive workplace and how HR professionals can harness AI to complement, not compete with, the human touch. Here are some snippets for you:
One should be very much resilient to adapt and adopt. I think that is the key thing for any person at any level of his career.
This quote emphasizes the importance of being flexible and open to change in one’s professional journey. Dr. Das highlights that resilience, adaptability, and willingness to embrace new technologies, knowledge, and experiences are essential traits for thriving in a rapidly evolving work environment. In the HR context, this means being open to integrating new tools and methodologies, such as AI, while also staying grounded in core human skills.
AI and EI are not in competition at any level. They are rather a connection of heart and hard drive.
Dr. Das draws a clear distinction between AI and EI, emphasizing that they are not rivals but complementary forces. This quote suggests that AI handles the logic and data-processing aspects (the "hard drive"), while EI brings in empathy, intuition, and human connection (the "heart"). For HR professionals, this means leveraging AI for efficiency and data-driven insights while relying on EI to maintain the human touch, fostering a balanced and effective workplace.
When we are dealing with human beings, we cannot really think of doing anything without understanding the factor which is emotional intelligence.
This quote underlines the indispensable role of emotional intelligence in HR. Dr. Das points out that HR is fundamentally about managing and understanding people, and therefore, EI is crucial for engaging employees, resolving conflicts, and making fair decisions. It reinforces that while AI can provide data and analytics, it’s the EI that builds relationships, trust, and a positive organizational culture.
AI can raise a red flag, but it is the emotionally intelligent HR that has to understand how to connect, engage, and empathize with the employee.
Dr. Das highlights the role of AI as an alert mechanism that identifies issues or trends, but the actual resolution requires the empathetic intervention of HR professionals. This means AI is an enabler, providing data insights and identifying potential concerns, but it’s the human element – the empathy and understanding of HR practitioners – that addresses and resolves these issues effectively. It’s a call for HR professionals to view AI as a supportive tool rather than a replacement for human intuition and empathy.
It's like a race car; AI is the fast, precise vehicle, but without an emotionally intelligent driver, it could end up in the wrong lane.
This metaphor effectively illustrates how AI's power and efficiency need to be guided by human wisdom. Dr. Das compares AI to a high-speed race car, which has the potential to perform exceptionally well, but without an emotionally intelligent "driver" (the HR professional), it risks being misdirected. It implies that even with advanced AI tools, the human aspect of emotional intelligence is essential to navigate challenges, make nuanced decisions, and steer the organization in the right direction.
The more sensitization can happen, the more leaders can experience this blend of EI and AI, leading to holistic development.
Dr. Das emphasizes that leaders need to be aware ("sensitized") of the potential of blending EI and AI to achieve balanced growth. It means that when leaders actively engage with AI tools while also cultivating their emotional intelligence, they create an environment that nurtures both technological efficiency and human connection. This dual approach leads to more well-rounded leadership and a healthier organizational culture.
We are dedicated to building a community where ideas flow and industry leaders share their valuable insights. Here’s your chance to connect with our recent speakers and continue the conversation on HR technology and innovation:
Dr. Premankur Das is a seasoned thought leader in the HR space, with nearly three decades of experience. Known for his strategic insights and ability to blend Emotional Intelligence (EI) with Artificial Intelligence (AI), Dr. Das has been a pioneer in shaping the future of talent acquisition. His expertise lies in transforming HR practices by integrating AI,helping organizations foster smarter, more empathetic decision-making.
Click here to connect on LinkedIn with Dr. Premankur Das
Meet Saloni Mitra, a passionate HR professional with over 12 years of experience in customer-oriented and tech-driven roles. Saloni brings a wealth of knowledge and enthusiasm in the field of HR technology. As a dedicated advocate for innovative hiring practices, she excels in engaging audiences with insightful discussions on AI in recruitment and its impact on modern employment trends.
Click here to connect on LinkedIn with Saloni Mitra
Ready to dive deeper? Click below to watch the session now and gain insights from these industry experts!
Through his dedication, Dr. Das provides a roadmap for integrating AI without losing the essence of human empathy, offering a balanced vision where technology and emotional intelligence work together to reshape industries, leadership, and society. It is perfect for leaders, visionaries, and those interested in the future of humanity, this book serves as a powerful guide on how EI and AI can co-exist, propelling mankind into a transformative era.
At PMaps, we are committed to fostering a vibrant community where insights, experiences, and innovative ideas about HR technology come together. We want to build a platform where you feel connected, informed, and inspired. Here’s how you can be a part of this journey:
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We value your experiences and perspectives. Whether you have feedback, suggestions, or simply want to share your own HR journey, we’re here to listen and support. Join our growing network of professionals who are passionate about transforming HR practices and creating impact.
Become a featured expert in our next session of the PMaps HR Talk Series. We are looking for dynamic HR professionals, thought leaders, and innovators who are eager to share their expertise and insights on our platform.
As a guest speaker, you will:
We believe that everyone has a story that can inspire change. If you’re ready to make a difference and contribute to the future of HR, this is your chance! Reach out to us and let’s elevate the conversation together. Stay connected with PMaps, where innovation meets inspiration, and let’s shape the future of HR, one discussion at a time!
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Get informed when we create and distribute a webinar on the right topics, delivered live, or right to your mailbox
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