Active Listening
Attentively focusing on the speaker, clarifying understanding, and demonstrating genuine interest in the conversation.
Listening Skills Assessment
Additional information
| Job Levels | Entry Level |
|---|---|
| Test Time | 10 Minutes |
| Questions | 20 |
Improve communication effectiveness with our focused assessment.
Improve communication effectiveness and customer satisfaction through targeted listening assessments.
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Improve communication effectiveness with our focused assessment.
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Identify individuals with strong listening and comprehension skills.
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Enhance customer service and relationship-building.
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Strengthen teamwork and collaboration through active listening.
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Optimize training and development for effective listening skills.
OVER 100+ CLIENTS TRUST PMAPS UNCONDITIONALLY...
What improves communication effectiveness with a focused assessment?
The Listening Assessment is designed to measure individuals' listening skills and their ability to comprehend and process information accurately. By leveraging our visual-based and language-agnostic assessments, you can evaluate candidates' listening abilities objectively. This enables you to identify individuals who possess strong listening skills, improving overall communication effectiveness and collaboration within your organization.
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Empathy
Showing understanding, compassion, and sensitivity to the speaker's emotions, perspectives, and needs.
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Nonverbal Communication
Interpreting and responding to nonverbal cues and tone to better understand the speaker.
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Comprehension
Understanding and interpreting verbal messages accurately, capturing key points, and identifying underlying meaning.
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Note-Taking
Effectively capturing important information during conversations or presentations, summarizing key details
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Paraphrasing
Restating the speaker's message in one's own words to ensure comprehension and validate understanding
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Verbal Memory
Retaining and recalling spoken information accurately and in sequence
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Auditory Discrimination
Distinguishing and recognizing different sounds, tones, and nuances in spoken language
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Mental Processing Speed
Quickly assimilating and processing information received through listening
Different type of Listening Skills Assessment
Channel Sales
These include V&A Assessment, Coding Simulator Assessment, Chat Assessment and Social Media Assessment.
Channel Sales
These include V&A Assessment, Coding Simulator Assessment, Chat Assessment and Social Media Assessment.
Retail Sales
These include V&A Assessment, Coding Simulator Assessment, Chat Assessment and Social Media Assessment.
Tele Sales
These include V&A Assessment, Coding Simulator Assessment, Chat Assessment and Social Media Assessment.
How can the PMaps Listening Assessment help you evaluate candidates' active listening skills and comprehension abilities?
When it comes to evaluating candidates’ active listening skills and comprehension abilities, the PMaps Listening Assessment is a valuable tool that can greatly enhance your hiring process. Here’s how our assessment can help you:
Improved Customer Service : Candidates with strong active listening skills can effectively understand customer needs, concerns, and preferences. By assessing their listening abilities, you can identify individuals who are attentive, empathetic, and capable of providing excellent customer service, resulting in increased customer satisfaction and loyalty.
Enhanced Communication : Active listening is a crucial component of effective communication. Candidates who excel in listening skills are more likely to understand instructions, collaborate effectively with colleagues, and contribute to a positive and productive work environment.
Better Problem-Solving : Active listening is closely tied to comprehension abilities. Candidates who are proficient listeners are more likely to grasp complex information, identify key details, and apply critical thinking to solve problems efficiently.
Additional Benefits of the PMaps Platform:
Seamless Integration : Our assessment integrates seamlessly with HRMS platforms and ATS, allowing for a smooth integration into your existing recruitment workflow.
User-Friendly Reports : The PMaps Listening Assessment provides comprehensive and easy-to-understand reports that highlight candidates’ listening skills and comprehension abilities, enabling HR professionals to make data-driven hiring decisions confidently.
PMaps Invigilator : Our secure test delivery mode, PMaps Invigilator, ensures assessment integrity by preventing cheating or unauthorized assistance during the evaluation process.
Data Security : We prioritize the security and confidentiality of your candidate and assessment data, implementing robust measures to safeguard sensitive information.
By leveraging the power of the PMaps Listening Assessment, you can evaluate candidates’ active listening skills and comprehension abilities, leading to improved customer service, enhanced communication, and better problem-solving within your organization. Book a demo today to experience the impact of our assessment platform and unlock the potential of active listening in your hiring process.
Client Testimonials
PMaps assessments are customizable and we were very satisfied with their services. They have incredibly supportive teams and are always available to help us when we need it.
- Tejas Nalawade
Senior Manager Operations (IKS Health)
As for the assessment product for gauging employees, PMaps has a fantastic team and great products. They understood our needs and prepared tests accordingly.
- Binoy Haridasan
Associate Vice President Human Resources (Infinx)
Thanks for conducting a psychometric assessment for our new hires. The PMaps team designed and delivered customized assessments in a quick turnaround time.
- Subodh Juwatkar
AVP- Human Resources (Darashaw)
We have been extremely satisfied with the solution that PMaps designed and tailored to fulfill our requirements. Their team responds very rapidly to queries and provides resolutions.
- Preeti Shirke
Head Recruitment (Teleperformance)
It has met our organization's purpose. We hope to see a similar partnership in the future.
- Mushtaque Aalam
Head-Human Resources (IDFC Limited)
PMaps has been an excellent partner in reducing the recruiting cycle time, which we have achieved through their support.
- Kranti Munje
CHRO (Medusind)
The tool can be customized to test various skills that are required on the job. The PMaps support team is prompt in providing solutions and ensuring a smooth operation.
- Elton Issac
AGM-Talent Acquisition (Teleperformance)
We were guided thoroughly and the whole experience was highly positive thanks to PMaps' incredibly supportive team.
- Amit Sharma
General Manager L&D (Healthians)
PMaps offers good psychometric products with excellent teamwork, as well as fully customized solutions that meet our needs, and an easy-to-use candidate assessment interface.
- Rajesh Rathod
General Manager (IDBI)
We are very happy with the hiring outcomes driven by PMaps Value-Based Psychometric Assessment. It finds candidate whose behaviour inlines with the organizational culture
- Mr. Shailesh
Vice President HR (MAX Life Insurance)
